Axelor CRM 

Discover a new approach of customer relationship.

The complete, simple and scalable CRM that covers the entire life cycle of customer relationship management.

Advanced features,
at the heart of the best open-source CRM

 

Excellent customer relations integrated into an user-friendly CRM
and incredibly powerful

Ergonomics

An user-friendly interface, UX worked and responsive.

Open Source

A durable, reliable solution, and above all, forget about per-user licenses.

Agile

With the integrated BPM platform, you can easily build a customized process.

Build customer loyalty

Keeping a customer loyal is three times more profitable than acquiring a new customer. Thanks to Axelor CRM, you will have a 360° view of your customers. Know your customer well to better meet their needs.

Free and complete

 

Why choose between free software or full software? Axelor CRM is an open and complete solution, integrating advanced features designed to simplify your customer relationship and allow you to focus on the essentials.

Let Axelor take care of repetitive tasks. The entire CRM was designed with a light, powerful and robust code. That’s why it’s so responsive, versatile and resource-efficient.

As mobile as you are

 

Axelor CRM has a responsive interface. Computer, tablet, PC, smartphone… you can access your data anytime, anywhere.

To go further, Axelor CRM is available as an application for iOS and Android, with a disconnected mode: even without a network, the application is always at your side before an meeting.

Closer, faster, more visual

Axelor CRM is designed entirely to allow you to focus on customer relations. Axelor CRM integrates your prospects, customers, leads, and allows you to filter, segment, and track your customer pipeline. The Kanban view gives you an overview of all current business processes at a glance.

Get beyond your objectives

Open to the world

Equipped with a high-end graphics rendering model, Axelor CRM collects all the data of your activities and creates magnificent visuals of business performance based on the KPIs you have set for yourself.

You have a favorite routing software for your emails, you want to easily edit a quote after a customer appointment? Axelor CRM integrates perfectly into the entire Axelor Open Suite and its APIs allow it to communicate with the main tools in the sector.

Manage the entire customer relationship management lifecycle

Increase the number of prospects

With Axelor CRM, you can directly integrate your existing databases. Then filter your prospects and customers with precise criteria and manage all your marketing and emailing campaigns on a single application. Automate all your campaigns (Marketing Automation) with integration with SendinBlue. Create scenarios for each of your actions and plan actions based on the behavior of your prospects. Your emails will be automatically sent according to your templates. Follow your budgets and the impact of your campaigns thanks to the dashboards generated by the software.

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Optimize your conversion rate

 

The software allows you to automate your sales force (Sales Force Automation) to save your teams time: management of sales appointments, callbacks, reminders, events… You can also automatically synchronize your appointments with your external schedules (mobile, Google, Outlook etc). Involve your customers and share your exchanges directly with them on the application. Manage your sales leads in mass and automatically convert them into customers. Access a complete and graphical view of your actions (completed and future), your opportunities and their evolution step by step in order to gain efficiency.

Accelerate your sales and improve customer satisfaction

 

Open Source CRM converts your opportunities into a quote in one click. Edit personalized quotes thanks to the templates you have defined upstream and a layout adapted with several sections if necessary: subtotals, totals. Benefit from advanced product management software. Define your pricing and discount strategies and apply them as quickly as possible.

Easily create your tickets and assign them to your teams. They will be able to answer them directly and generate email answers for your customers. Monitor the performance of your customer support, the volume of tickets to be processed, and resolution times. Define your SLAs from the application and check that they are respected. Your customers will have access to a dedicated portal.